Frequently Asked Questions

Have some questions? We have answers. Browse the most commonly asked questions about InGrid below.

Company FAQs

What is InGrid?
How is an InGrid System different than other systems?
Can I save money on my Homeowner's Insurance by installing an InGrid system in my home?
How does the 30 Day Risk-Free Guarantee work?
Does InGrid have any patents?

Product & Technology

What are the differences between Digital Home Security and Analog Security?
Is a loud siren included?
Can an InGrid system be expanded?
What makes InGrid almost impossible to defeat?
What are the underlying technologies that make InGrid unique?
Most home security systems are prone to false alarms. How does InGrid reduce their frequency?
Why doesn’t InGrid rely on motion detectors like other home security companies?
Can people who live in apartments or condominiums use InGrid Home Security?
What are the installation requirements?
How hard is it to install InGrid?
Can InGrid be installed outside?
What is "MyInGrid"?
Can I use an InGrid system without a monthly monitoring plan?
Are consumers able to monitor their home from any location?
How can InGrid be used as a baby monitor?
What is "non-emergency monitoring"?
Do I need a phone line?
Is InGrid VoIP compatible?
Is InGrid Wi-Fi compatible?
Can I use InGrid with my DSL connection?
Do InGrid cameras support live video?
Do I have to use an InGrid camera, or can I use any webcam?
Do I have to purchase service with my InGrid system?
When does service billing start?
Can I operate the system without a broadband connection?
Does MyInGrid.com work with mobile devices?
How many sensors can I have in my system?
Are the cameras wireless?
Do the cameras pan or move?
How do Power Line Adapters (PLA) work?
Can I use any brand of Power Line Adapters (PLA) with the camera?